General Data Protection Regulation (AVG)

The General Data Protection Regulation (hereinafter AVG) is a European regulation and replaces the Personal Data Protection Act with effect from 25 May 2018. The European Union has one privacy law with the AVG.

All companies and organizations that record personal data of customers, personnel or other persons must comply with the stricter European law. In addition to names and addresses, data that are linked to IP addresses, cookies and the like also fall under the law. If you do not know who is behind the data, the data must be treated as privacy-sensitive. The AVG forces entrepreneurs to take more action and measures. Entrepreneurs must be able to demonstrate that they comply with the AVG Act.

Who are we?

Rob Heijkoop Trading B.V.

Heliotrope ring 300

3316 KG Dordrecht

Tel: 078-6185522

Email: info@robheijkooptrading.com

Chamber of Commerce number: 23074739


We process the following personal data that we receive from you:
* Your name

* Your contact details (address, telephone number, e-mail address)

* Other information we receive from you by e-mail, telephone or a business card

(If special personal data are still sent, we will not process this data further and delete the data, unless otherwise required by law)

Cookies

A cookie is a small file containing numbers and letters that our web server sends to the cookie file of the browser on the hard drive of your computer. The cookies serve to make our offer effective, safe and user-friendly.

Rob Heijkoop Trading B.V. (RHT) uses two types of cookies:


Essential cookies

Essential cookies allow our users to navigate the website and use its functions. These cookies ensure that the functions of the web pages and other functions are executed correctly. For example, without these cookies no application forms can be placed under the inventory items. These application forms can be entered with name and e-mail address, so that RHT can answer your question or make a suitable quotation.

Presentation cookies

Presentation cookies collect all information about how our users use the website. These cookies can help improve our website. Statistics on the use of our website are made. RHT examines which matters are important for our customers in order to then offer the right information, functions and services.

You can withdraw your permission to store cookies at any time by clicking the “Revoke cookies” button. The cookies are then removed from your computer or mobile device.

The information that you provide us with is stored without notice. This information is provided by yourself via the website, e-mail, telephone or a business card. We collect your data in our Exact system. This data has the purpose to be used for our customer base, analyzing sales data and audit. We would like to point out that we collect your personal information and use it correctly. The collection of the data is done in accordance with the AVG.


Target

The purpose of the data recording is to be able to make an appropriate offer for you and ultimately to deliver the goods to you.

Another purpose of the data capture is that we must be able to prove legally with whom we do business. For the orders and invoicing we also need certain information to handle everything properly and according to the legislation.


Rights

You have the right to view your details and have them corrected. You can also object to the processing of your personal data or certain personal data.

Of course you can also withdraw your consent (for the future) by sending us a message by post or by e-mail. This can be done to the address below:

Rob Heijkoop Trading B.V.

Heliotrope ring 300

3316 KG Dordrecht

Email: info@robheijkooptrading.com

You can contact us about the exercise of the above rights or questions. You also have the right to file a complaint with the Dutch Data Protection Authority. The Dutch Data Protection Authority is the regulator regarding the processing of the personal data.

Without your permission to store your data we can not accept requests and orders. All requests and orders must be made by telephone or e-mail.

During the sacrificial phase the personal data are not passed on to third parties. Only with an order can the personal data be transferred to, for example, a carrier. The carrier needs the personal data to send the order to the correct place of destination.

Despite various protections, it is not impossible to break into systems. If that happens, you will be immediately informed and we will indicate which data have been leaked. We will of course also close the leak as soon as possible to prevent repetition.